Shipping, Returns & Refunds Policies
Shipping Policy
Due to the current climate we are offering free local delivery up to 6 driving miles distance from Shore Drift shop in Bideford with a minimum spend of £25. If you live further away (up to 10 Miles) or are spending less please contact us for delivery information and charges. Annie Sloan Chalk Paint is currently available for local delivery and shipping. Accessories e.g. can be posted at normal rates.
We allow up to 3-5 working days to ship your purchase but endeavour to post out the next working day.*
All of your purchases will be well packaged to reach you in perfect condition.
Shipping times may be subject to change at busier times of the year, your custom is important to us and we understand that you want your purchases as soon as possible and we will do everything we can to have them with you as quickly as possible.
ROYAL MAIL -Our delivery prices are based on size and weight using royal mail standard signed for delivery. We use Royal Mail as we have found them to be the most reliable but not always the cheapest. We care about our products and how they arrive. We use UPS standard signed for service for larger items.
Our delivery charges start at £3.20 rising to a maximum of £9.95.
FREE DELIVERY on all postal orders over £80.00.
*Products that are made to order may take up to 10 working days to be shipped. We will contact you with an estimated delivery date.
Returns Policy
You have the statutory right to return our order for any reason within 14 days beginning with the day you receive the item. Goods must be received by us within 14 days of notification of request to return.
Please note that returns are only accepted from the person who bought the item and you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.
Refunds Policy
We will refund the cost of your item with the original delivery costs if the item was cancelled, defective, damaged or incorrect. We may require you to provide proof of purchase to process your refund. You will receive your refund within 14 days of us receiving the goods back.
Please note items returned by customers are returned at your own costs unless the item is defective, damaged or incorrect.
Due to the current climate we are offering free local delivery up to 6 driving miles distance from Shore Drift shop in Bideford with a minimum spend of £25. If you live further away (up to 10 Miles) or are spending less please contact us for delivery information and charges. Annie Sloan Chalk Paint is currently available for local delivery and shipping. Accessories e.g. can be posted at normal rates.
We allow up to 3-5 working days to ship your purchase but endeavour to post out the next working day.*
All of your purchases will be well packaged to reach you in perfect condition.
Shipping times may be subject to change at busier times of the year, your custom is important to us and we understand that you want your purchases as soon as possible and we will do everything we can to have them with you as quickly as possible.
ROYAL MAIL -Our delivery prices are based on size and weight using royal mail standard signed for delivery. We use Royal Mail as we have found them to be the most reliable but not always the cheapest. We care about our products and how they arrive. We use UPS standard signed for service for larger items.
Our delivery charges start at £3.20 rising to a maximum of £9.95.
FREE DELIVERY on all postal orders over £80.00.
*Products that are made to order may take up to 10 working days to be shipped. We will contact you with an estimated delivery date.
Returns Policy
You have the statutory right to return our order for any reason within 14 days beginning with the day you receive the item. Goods must be received by us within 14 days of notification of request to return.
Please note that returns are only accepted from the person who bought the item and you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.
Refunds Policy
We will refund the cost of your item with the original delivery costs if the item was cancelled, defective, damaged or incorrect. We may require you to provide proof of purchase to process your refund. You will receive your refund within 14 days of us receiving the goods back.
Please note items returned by customers are returned at your own costs unless the item is defective, damaged or incorrect.